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A new way of managing your field service staff

With Masterly you can manage jobs, orders and appointments for your field staff.

Save on management costs and recover productivity with the use of Masterly’s scheduling and intelligent management.

Our Artificial intelligence will customize to your needs and monitor the progress of the work in real time, proposing actions proactively.

 
 

Features Overview

with Masterly you will be able to to these and more

 
 
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INTELLIGENT JOB SCHEDULING

When customers want to book a job, your dispatchers have only to select a standard job and add their address to automatically get appointment times.

The Smart Scheduling will show only the available time slots; by taking into account all the configured constraints and external factor such as the driving time from previous appointments according to traffic and giving alerts if the job will end after-hours.

This automation will allow you to even select job types that can be booked autonomously by your customers without having to take precious time from your dispatcher team.

 
 
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JOB MANAGEMENT

Configure all aspects of each job type, prepare your set of standard quotes, costs and qualifications to simplify booking, maintaining the flexibility for ad-hoc jobs.

 
 
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ASSET TRACKING

Tracking lets you have real time notifications and location based time entry, this allows employee to log time against jobs in a precise and reliable way.

 
 
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REPORTING

access to standard reports created by experts with insights from the AI that will make suggestions to help you keep an eye on costs and profits and your custom KPIs.

 
 
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AUTOMATED TIMESHEETS AND UTILISATION TRACKING

Your staff schedule and time spent on work orders will be automatically tracked in timesheet.

 
 
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COMPLETE MOBILITY

from the office or on the go all Masterly products will work perfectly on desktop, tables, mobiles.

We know that everyone has different needs so we have created the perfect applications for your dispatchers, technicians and your customers.

 
 
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FACE IDENTIFICATION

Used to authenticate employees actions, eliminating any risk of misuse of self-service features, giving you piece of mind.

 
 
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SIMPLE INVOICING AND PAYMENT

Customise the look of your invoices and let your customers pay directly from their Masterly app, or by following the links in the PDF invoice sent to their email address.

Get notified instantly when paid, all hustle free.

 
 
 

More Advanced Features are coming

 
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Take your business to the next level

  • Chat bot Automation for scheduling and customer service

  • Analytical platform with Machine Learning and AI engine

  • More Automated Integration with 3rd party software

  • Asset Management

  • Documents and Invoices photo uploads

  • Personalised Automation and workflows